Front Desk Receptionist
Join the Parkway Family!
Join Our Team
We are inviting receptionists to join our busy clinics.
Parkway Physiotherapy & Performance Centres are seeking friendly, empathetic, and energetic people to join our front desk teams. You must be able to manage a VERY fast-paced environment while keeping your cool!
Reception duties and responsibilities include:
- greeting clients, processing payments, and direct billing to extended benefit plans.
- answering phones and booking clients, which will require a good understanding of the types of services we offer.
- general clinic maintenance, such as laundry and room cleaning.
Candidates must be quick learners and have superstar customer service skills.
We offer a fun working environment, and believe our team is our greatest asset. We offer opportunities to connect socially with your fellow employees, and have a “family first” policy.
Work with a fantastic team:
We are a group of skilled customer service focused patient experience coordinators (PEC) and interdisciplinary clinicians. Our focus is providing amazing client care, from the moment a client picks up the phone or sits down to send us a message, until they achieve their rehab goals. As a team we all participate in and celebrate a client’s success. We work together to deliver an amazing client experience, and we have fun doing it!
Deliver Amazing Client Experience :
Continue to improve your skills at providing an amazing client experience
- Learn tools and implement processes that help you provide amazing client experience
- Learn how to perform your job duties and determine your success by objective measures that help you evaluate the client experience
Be part of a team that is passionate about delivering amazing patient experience
- Weekly mini meets with Patient Experience Manager
Keep us up to date as a team and ahead of the game on changes and concerns
Be part of a team that gives back to our local community and the environment
- Opportunity to be part of scheduled community events to connect with and support our local community
- Parkway donates $2 of each new assessment fee to a local Charity. Be a part of healing your community while helping heal the world.
Become an Expert:
Find your niche role within the group. Stay passionate about your role. Keep excitement in your day.
- Opportunity for specialized roles and responsibilities within the PEC role.
- Opportunity for additional specialized roles and responsibilities outside of the PEC role that works directly with management.